Customer Service

Payment Method

Delivery Time

Shipping Information

Sizing

Custom Design

Product Display and Colors

Return Policy

Pricing

Sales Taxes

Disclaimer

   
       

Payment Method

Lizzani store currently accepts PayPal payment method only. PayPal allows you to shop with confidence. You can pay with any major credit card and customers who already have a PayPal account, have additionally the option of paying through their account. In both cases, your private financial information will be protected.

Delivery Time

All products are custom made. Thereof order shipment can take up to 3 weeks from the date of payment confirmation.

Shipping

Shipping is included in the final purchase price on all domestic U.S. destinations! Customer must provide a valid street address that can accept shipments. Sorry, no shipment to APO, FPO, or PO Boxes. In case of a return, customer will be responsible for shipping cost.

 

For international shipments, there will be additional shipping cost assessed. Custom charges and possible delays in order shipment can occur due to your country's customs procedures.

Sizing

Measure your dog to identify proper harness size.

  Girth Neck Back
XS 13" - 15" 7" - 9" 3"
S 15" - 18" 8" - 10" 3.5"
M 18" - 22" 9" - 12" 4"

 

Using a flexible measuring tape, measure your
dog’s girth, neck, and back.

A. Girth – Measure the chest at its widest
point (behind the front legs).
B. Neck – Measure loosely around the neck.
C. Back – Measure along from the base of the neck to the top of the girth.

 

Custom Design

Let Lizzani exclusively design a custom piece unique for your dog. For a quote, email us with your sizes and ideas.

Product Display and Colors

This Site attempts to display product images as accurately as possible. However, it can not guarantee that the color you see matches the product color. Note that the display of color may depend, in part, upon the monitor you are using.

Return Policy

All Lizzani products are subject to an extensive Quality Control. The sales of Lizzani products are final. If you believe, however, you have received a defective item, you must contact us within a week from the product arrival date.  You will be asked to return the actual item for exchange or repair.  If we determine that the damage is due to misuse, we reserve the right to decline an exchange or repair.

Pricing

Prices are subject to change without advance notice. All prices are quoted in US currency.

Sales Taxes

8.05% sales taxes are added to Arizona purchases.

Disclaimer

Shopper is responsible for determining the suitability of any Lizzani product for their individual pet/situation & assumes all responsibility/liability by purchasing the product.

Although from time to time Lizzani site may recommend links to external Internet sites, Lizzani takes no responsibility for the content or information of those sites.

 

 
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